Effective Date: January 19, 2026
Last Updated: January 19, 2026
At RENIKEJI, we believe that your personal information deserves the same care and attention we put into crafting each piece of jewellery. This Privacy Policy outlines how we collect, use, protect, and respect your data when you interact with our website, purchase our pieces, or engage with our brand.
1. About Us
RENIKEJI is a jewellery studio based in Nigeria, creating handcrafted pieces that celebrate artistry and individuality. Our website is located at https://renikeji.com, and you can reach us at hello@renikeji.com
2. Information We Collect
Personal Information You Provide
When you interact with RENIKEJI, we may collect the following information:
- Contact Details: Name, email address, phone number, and shipping/billing addresses
- Purchase Information: Order history, payment details (processed securely through our payment providers), and transaction records
- Account Information: If you create an account, we collect your login credentials and preferences
- Custom Order Details: Specific measurements, design preferences, gemstone choices, and any personalization requests for bespoke pieces
- Communication Records: Correspondence through email, contact forms, or customer service interactions
- Marketing Preferences: Your choices regarding newsletters and promotional communications
Information Collected Automatically
When you visit our website, we may automatically collect:
- Device Information: IP address, browser type, operating system, and device identifiers
- Usage Data: Pages visited, time spent on our site, navigation patterns, and referral sources
- Location Data: General geographic location based on IP address
- Cookies and Similar Technologies: Please see our Cookie Policy section below
3. How We Use Your Information
We use your personal information for the following purposes:
- Order Fulfillment: Processing purchases, creating custom pieces to your specifications, arranging shipping, and handling returns or exchanges
- Customer Service: Responding to inquiries, providing support, and maintaining communication about your orders
- Account Management: Managing your account, wishlists, and preferences
- Payment Processing: Facilitating secure transactions (note: we do not store complete payment card details)
- Marketing Communications: Sending newsletters, collection launches, and promotional offers (only with your consent, and you may opt out at any time)
- Website Improvement: Analyzing how visitors use our site to enhance functionality, design, and user experience
- Legal Compliance: Meeting regulatory requirements and protecting our legal rights
4. Legal Basis for Processing (Where Applicable)
We process your personal data based on:
- Contract Performance: To fulfill your orders and provide services you’ve requested
- Legitimate Interests: To improve our business, prevent fraud, and maintain security
- Consent: For marketing communications and optional data collection
- Legal Obligations: To comply with applicable Nigerian and international laws
5. How We Share Your Information
We respect your privacy and only share your information in specific circumstances:
- Service Providers: We work with trusted third parties who assist with payment processing, shipping and logistics, website hosting, email services, and marketing platforms. These providers are contractually obligated to protect your data and use it only for specified purposes.
- Retail Partners: If you purchase through one of our retail partners, we may share relevant order information with them.
- Legal Requirements: We may disclose information when required by law, to protect our rights, prevent fraud, or ensure safety.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
We do not sell your personal information to third parties for their marketing purposes.
6. International Data Transfers
As a Nigerian-based business, your data is primarily stored and processed within Nigeria. However, some of our service providers may be located internationally. When we transfer data outside Nigeria, we ensure appropriate safeguards are in place to protect your information.
7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. These include:
- Essential Cookies: Necessary for website functionality, shopping cart, and checkout processes.
- Performance Cookies: Help us understand how visitors interact with our site through analytics.
- Functional Cookies: Remember your preferences and choices.
- Marketing Cookies: Track your browsing to deliver relevant advertisements and measure campaign effectiveness.
You can control cookie preferences through your browser settings, though disabling certain cookies may affect website functionality. By continuing to use our site, you consent to our use of cookies as described.
8. Data Security
We implement industry-standard security measures to protect your personal information, including:
- Secure Socket Layer (SSL) encryption for data transmission
- Secure payment processing through certified payment gateways
- Restricted access to personal data on a need-to-know basis
- Regular security assessments and updates
While we strive to protect your information, no internet transmission is completely secure. We encourage you to use strong passwords and safeguard your account credentials.
9. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data (subject to legal obligations)
- Objection: Object to certain types of data processing
- Restriction: Request that we limit how we use your data
- Portability: Receive your data in a structured, commonly used format
- Withdraw Consent: Opt out of marketing communications at any time
To exercise these rights, please contact us at [insert email] We will respond to your request within a reasonable timeframe.
10. Marketing Communications
If you’ve opted in to receive our newsletters or promotional emails, you can unsubscribe at any time by:
- Clicking the “unsubscribe” link in any marketing email
- Updating your preferences in your account settings
- Contacting us directly at [email]
Please note that even if you opt out of marketing communications, we may still send transactional emails related to your orders.
11. Data Retention
We retain your personal information for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal, accounting, or reporting obligations
- Resolve disputes and enforce our agreements
Order information is typically retained for seven years for accounting and legal purposes. Account information is kept while your account is active and for a reasonable period afterward. You may request earlier deletion by contacting us.
12. Children’s Privacy
Our website and services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we’ve inadvertently collected such information, please contact us immediately so we can delete it.
13. Third-Party Websites
Our website may contain links to third-party websites, including social media platforms and our retail partners. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We will notify you of significant changes by posting a notice on our website or sending an email to registered users. The “Last Updated” date at the top of this policy indicates when it was most recently revised.
15. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please reach out to us:
Renikeji
Email: hello@renikeji.com
Website: https://renikeji.com
We value your trust in Renikeji and are committed to protecting your privacy while providing you with exceptional bespoke jewellery and service.
This Privacy Policy was crafted with the same attention to detail we bring to each piece of jewellery we create.